Managed backups
Backups from Windows, Mac, Android and iPhone to your NAS, with active checks for faults and status changes.
WhatsAppMenu
Your complete IT subscription
Your digital essentials. Personally managed.
Backups, Microsoft 365 and accessible IT support in one clear subscription. VSM monitors the technology and helps when something goes wrong.
Why Essentials?
Peace of mind because your important files are not left to chance.
A backup only matters if it works when you need it. VSM actively checks its status, investigates faults and contacts you when action is needed. You also have one person to contact for everyday IT questions.
Included in the subscription
Microsoft 365
One personal account for up to five devices, including Word, Excel, PowerPoint, Outlook and 1 TB OneDrive storage.
VSM Support
Submit unlimited tickets through the support website and receive personal, plain-language help during office hours.
25% discount
Remote support for €15.38 including VAT per 15 minutes, based on the standard rate stated in the brochure.
5% purchase discount
A discount on hardware, accessories and software purchased directly from VSM Woerden.
Loan equipment
If a device is irreparably damaged, temporary replacement equipment may be available while stocks last.
Choose the right storage
Clear monthly prices.
All prices shown are per month. For more than 6 TB, VSM will prepare a tailored proposal.
Own equipment
Without a loan NAS
€ 8.25/ monthDiscuss this package ↗2 TB
1-2 people
€ 15.00/ monthDiscuss this package ↗4 TB
Family or sole trader
€ 18.50/ monthDiscuss this package ↗6 TB
Larger family or small business
€ 20.50/ monthDiscuss this package ↗Loan equipment: a €150 deposit including VAT applies to a Synology NAS.
Business customers: the first user pays for the storage package; each additional user costs €8.25 per month.
More storage: packages above 6 TB are available on request.
How it works
- 01
We identify what matters
VSM looks at your devices, data volume and the storage that suits your household or business.
- 02
Installation and setup
The NAS, users and backups are configured and connected to the central management system.
- 03
Monitoring and support
VSM monitors alerts, helps with changes and remains available through the personal support system.
Good to know beforehand
Clear terms, without surprises.
- The subscription runs indefinitely and can be cancelled with one month's notice.
- Support tickets can be submitted 24/7 and are answered during office hours.
- Support is subject to a fair-use policy. Any additional costs are discussed in advance.
- On-site visits, repairs, parts and hardware warranties are not included as standard.
- Loan equipment is subject to availability and may have additional deposit conditions.
Read the full information
Brochure and terms.
Frequently asked questions
Know what to expect.
What is included for €15 per month?
The 2 TB package includes a Synology NAS on loan, active backup management, one Microsoft 365 account for up to five devices, access to VSM Support, discounts on remote support and purchases, and access to loan equipment in the event of irreparable damage.
Do I own the NAS?
No. The Synology NAS remains the property of VSM and is provided on loan. A €150 deposit including VAT applies. When the subscription ends, all loan equipment must be returned within 14 days.
Can I cancel the subscription?
Yes. Unless agreed otherwise, the contract runs indefinitely and can be cancelled in writing or digitally with one month's notice.
Is support really unlimited?
You can submit unlimited tickets within the fair-use conditions. Tickets can be submitted at any time and are answered during office hours. If usage is exceptionally high, VSM will always discuss any additional costs in advance.
Are on-site support and repairs included?
No. Advice through the support system is included. Remote support is charged at a 25% discount. On-site visits, repairs, parts and on-site reinstallation are quoted separately.
Personal advice
Ask on WhatsApp ↗Is VSM Essentials right for you?
Send a WhatsApp message. VSM will help you choose the right storage and setup without obligation.